ZipitiiEEE

Refund Policy

This policy applies to payments made directly to ZipitiiEEE or SeffCorporation Holdings South Africa (Pty) Ltd.

Incorrect or duplicate payments

If you believe you made a duplicate payment or were charged incorrectly, contact support with the payment reference and proof of payment so the transaction can be reviewed.

Services already used

Fees for services already supplied, platform access already used or completed transactions are generally not refundable unless required by applicable law or a verified billing error occurred.

Promotional credits

Promotional or free credits generally have no cash value and are not redeemable for cash unless expressly stated otherwise.

Third-party providers

Where a payment is processed through a third-party provider, processing times and reversal procedures may also depend on that provider.

Request a review

Email support@seffcorporation.co.za with your mobile number, payment reference, amount, date and reason for the request.